“Simple As That” Warranty (US Only)
We at Everest work hard to produce a high quality product free of defects. But in the event an issue does arise we have a lifetime warranty on all Everest Products. That means every Everest product is warranted to be free from defects in materials and workmanship for the life of the product (excludes any applicable wheeled bags and luggage, which are warranted for a period of 60 days from the original purchase date).
Our warranty is effective as long as the product is used for its intended purpose under normal conditions. It does not apply to damage caused by typical wear and tear, unreasonable use or neglect.
To obtain service simply return the product to the address below and we’ll either repair or replace it upon inspection.
Warranty Service Center
655 S Santa Fe Ave
Los Angeles, CA 90021
Please make sure that shipping is prepaid, and include the following with the product:
- Your name, address, email and phone number
- Description of the defect
- Check payable to “Everest” for $9.50 ($14.50 for wheeled bags and luggage) to cover return shipping and handling
- Proof of purchase
Want to know more about our warranty? Go to our Contact Us page and we’ll be happy to help you.