We at Everest respect your concerns about privacy and value the trust you have placed in us. This Privacy Notice describes the types of personal information we collect, how we may use that information, and with whom we may share it. Our Privacy Notice also describes the measures we take to protect the security of the information. In addition, we describe the choices you can make about how we use the information you provide to us. We tell you how you can reach us to update your contact information, remove your name from our mailing list, or answer any questions you may have about our privacy practices.
What types of information does Everest collect and use about me and how does Everest use the information?
We collect and use information about you to communicate with you about our products, services and promotions. We also collect information to improve the shopping experience of Everest consumers. Here are the ways we obtain information about you and the types of information we obtain. We also tell you how we use the information.
When you request a catalog from us, you provide us with contact information, such as your name, address, phone number and email address, so we may fulfill your request. When you subscribe to our email list, you provide us information such as your email address, name and ZIP code so we may communicate with you via email. We will send you email only if you have provided us with your email address and have asked us to communicate with you this way. To update your email communication preferences, or to unsubscribe, please contact us.
When you order or purchase a Everest product, you may be required to give us contact and payment information (such as credit card information) so we may process your order. When you pay for a Everest product using a credit card, we use your credit card information only to fulfil your order and for other internal purposes. If you place an order through our website, one of our customer service representatives will call you after you have placed the order to fulfil the transaction you have requested.
If you contact one of our customer service representatives, we may ask you for information such as your name, address and email address so we can respond to your questions or comments. With your consent, we may retain this information to personalize your experience with us and better assist you the next time you contact us.
Many web surfers are concerned about their privacy and the use of ‘cookies’ on the Internet. Cookies are small files that can be used to store information you have already provided. Cookies cannot be used to “steal” information about you or your computer system.
Nevertheless, if you don’t like having any cookies at all they can be disabled in your web browser’s Internet Options.
Other information you provide to us
Through surveys, you may provide us with information such as product preferences, reasons for purchasing a product, family and lifestyle information to help us learn more about your shopping preferences. You also may provide such information when you fill out a warranty card about a product you purchased from Everest. In addition, you may give us such information if you register for or redeem Everest special offers, discount coupons or other promotions.
Does Everest share the information it obtains about me with third parties?
Everest does not share personal information about its consumers with any third parties outside the Everest corporate family for their own marketing purposes. However, we may do so within the Everest corporate family. We do share this information with service providers we have retained to perform services on our behalf, but these service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. We also may disclose information about you as required by law.
We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. If the business is transferred, we will provide you with the opportunity to tell us that you would prefer that information about you not be transferred. Should such a transfer occur, we will use reasonable efforts to try to ensure that the transferee uses personal information about you in a manner that is consistent with this Privacy Notice.
How does Everest protect personal information?
The security of personal information is a high priority for us. We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration and destruction of the personal information in our possession. We are committed to providing appropriate security controls to protect personal information we have about you against foreseeable hazards.
How does Everest update its Privacy Notice?
Everest services and promotions will change over time. This Privacy Notice will be updated periodically to reflect those changes and corresponding changes in our information practices. Whenever we revise this Privacy Notice, we will change the date on the notice to indicate when the revisions were made. We reserve the right to change our information practices and the terms of this Privacy Notice, and to apply the changed practices to all information we have about you. By using this web site, you agree to accept the terms of this Privacy Notice as stated at the time you use it. Any future access to this web site subsequent to the posting of a revised Privacy Notice will be deemed to be your acceptance of this Privacy Notice as then revised. We reserve the right to change this Privacy Notice at any time.
Does the Everest website contain links to other websites?
The Everest website may contain links to other websites that operate independently of Everest and are not under our control. We provide links to other websites solely for your convenience and information. Other websites may have their own privacy notices, which we suggest you review if you visit any linked websites. Everest is not responsible for information that is provided by, or collected through, those websites or for any other use of those websites.
How can I update my personal information and privacy preferences?
We recognize that having accurate and up-to-date information about you and your preferences is important to our ability to properly serve your interests. You can update your email contact information by clicking here, or by using one of the options provided below.
What if I prefer not to receive communications from Everest?
If you prefer not to receive product information or promotions from us by U.S. Mail, please click here. To unsubscribe from our email list, please follow the opt-out instructions at the bottom of the email you received, or click here and update your profile by deselecting “I would like to join the email list.”
How can I contact Everest?
If you have any other questions about Everest’s privacy practices or about your personal information, please contact us here or call 800-345-4755 or write us at:
655 S Santa Fe Ave
Los Angeles, CA 90021
We will respond to your inquiry or investigate your concern as quickly as possible.